Telecommunications

Allways connected 24/7

GCMBPO has the capacity and capability to run any process that could be outsourced by telecom service providers. GCMBPO offers transaction processing support, contact management and front-office support services across lines of business of telecommunication service providers ranging from traditional wire line service providers to leading wireless/mobile companies, and Internet service providers to cable companies. GCMBPO also has a track record of customer partnerships; delivering high quality customer service support and ensuring continuous value additions.

SOLUTIONS

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Customer Care

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Product Sales

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New Customer Acquisition

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Retention

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Collections

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Billing support

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Pre and Post-Sales Support

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Technical Support

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Equipment Troubleshooting and Repair

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